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Welcome to the
Powder24 AI Hub

Your central resource for everything Claude — get set up, stay informed, and help shape how we work smarter.

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Sign the Agreement

Read and acknowledge our AI usage policy — takes less than 2 minutes and helps keep everyone working safely.

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Stay Up to Date

Tom and Lou share the latest Claude news, updates, and tips so you always know what's new and useful.

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Log Your Connectors

Tell us which Claude integrations you've tried — helps the team understand where AI is making a difference.

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Keep Learning

Access Anthropic's official Academy right here — courses, guides, and certifications to deepen your skills.

A message from Tom & Lou

AI isn't something happening to us — it's something we're choosing to embrace, on our own terms, at our own pace. At Powder24, we believe that the teams who get comfortable with tools like Claude now will be the ones who are most effective, most creative, and most fulfilled in their work over the next few years.

Claude is already part of how many of us write, plan, research, and solve problems day-to-day. This hub is here to make sure everyone has the same access, the same information, and the same opportunity to benefit — whether you've been using it for months or you're just getting started.

There's no pressure and no wrong answers. Have a look around, sign the agreement when you're ready, and don't hesitate to come to Tom or Lou with questions, ideas, or anything you'd like us to cover here. We're building this together.

Think of Claude as an intelligence with 3 platforms, 3 products and 3 models

The more you collaborate and test, the more it makes sense and the better Claude can assist you.

Claude is available on 3 platforms

  • Web (Claude.ai) — "boxed off", it can only see files that have been uploaded.
  • Desktop — meaningfully more capable. The Cowork product only works on desktop.
  • Mobile — not great for building projects or complex tasks, but great for quick questions and consuming information. Has a native voice mode so you can speak to it and get spoken replies.

Summary: use Desktop for everyday work, Mobile for quick questions when away from your desk.

Claude has 3 main products

  • Claude Chat — an LLM like ChatGPT. You prompt it, it responds. Great for brainstorming ideas and augmenting human thinking.
  • Claude Cowork — for non-technical people who want agentic automation, or more complex projects pulling from multiple sources. Only available in the Desktop app. Think of Cowork as conversation shifting to delegation.
  • Claude Code — for developers. An AI coding assistant that delegates technical execution.

Summary: use Chat for everyday tasks, Cowork for more complex projects. Please read the "Use Cowork safely" articles and ensure Allow all browser actions is disabled (Settings → Desktop App → General).

Claude has 3 models

  • Opus — for complex tasks.
  • Sonnet — for everyday use. This should be your default.
  • Haiku — the quickest and lightest.

You select the model in the chat field via a simple dropdown.

Additional functions

  • Extended Thinking — on the same dropdown. Good for complex planning. Keep off by default and switch on when needed. Shows you how Claude reached a conclusion (Citations).
  • Research Mode — toggled by the + symbol in the chat field. Allows Claude to scan multi-angle sources. Increases output time and usage. Best used with Extended Thinking on.

Tutorials and Academy certification

We'd like all Claude users at Powder24 to complete these two courses:

  • Claude 101 — foundational knowledge. We recommend watching the "Getting Started with Claude AI" tutorial (5 mins) first. The course takes ~3.5 hours.
  • Introduction to Claude Cowork — covers more specific use cases and plug-ins. Do this once Claude 101 feels comfortable. ~2 hours.

Once completed, you receive a certificate on your account. Bookmark both courses to refer back to. The Anthropic Academy also has department-specific tutorials — see "Ways to use Claude" for examples like Claude for Marketing or Claude for Product Management. The AI Fluency Framework course is also a useful recap on efficiency, ethics, and risk awareness.

Projects vs Chats

  • Chats — standalone conversations. Each starts fresh with no memory of previous sessions. Great for one-off tasks and quick questions.
  • Projects — give Claude persistent context across multiple conversations. Store background information Claude will refer back to every time. Use a Project for anything recurring or where context matters.

Chats can be linked into Projects or created within them.

Connectors

Connectors allow Claude to link directly to external tools you already use — Google Drive, Slack, Notion, calendars, and more. Once connected, Claude can read from and in some cases interact with those tools.

For now, we are doing an audit of which connectors people have used — please complete the Connectors tab with any you have used so far. Please avoid connecting any new connectors until we have completed the audit. As a general principle, only connect tools that hold data you'd be comfortable with Claude having visibility of, and be clear on the permissions when connecting.

Last updated: April 2026 — Tom & Lou, Powder24 AI Team

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🎓 Anthropic Academy

Anthropic's official learning platform with free courses, video guides, and certifications. The best place to start if you want to understand how Claude actually works and how to use it well.

Claude 101 AI Fluency Prompt Engineering Enterprise AI Earn Certificates
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